Professional Case Management
Services of America, Inc.

Georgia · Family resource guide

A starting point
for your family.

Contacts and practical next steps for people with developmental disabilities and those who support them. Keep this guide for calls and appointments.

01 Find the right starting point

Looking for Support Coordination?

Contact PCSA about services in DBHDD Regions 3, 4 and 5. Either office can help you get started.

Valdosta · Main office

2404 Bemiss Road, Valdosta, GA 31602

229-241-1540
pcsa@att.net

Tucker · Metro office

3543 Habersham at Northlake Road
Building E, Tucker, GA 30084

770-939-7370
contactus@pcsasc.com

Applying for waiver services?

Start with your DBHDD intake and evaluation team. Ask about eligibility and applying for the NOW or COMP Medicaid waiver.

Intake contacts in PCSA's service area
Region 3 · Decatur404-244-5050
Region 4 · Thomasville229-225-5099
Region 5 · Savannah912-303-1649
dbhdd.georgia.gov/regional-field-offices

Not sure which region you live in? Use the field-office website to look up your county.

Waiver information: dbhdd.georgia.gov

02 Make your first call count

My county and current support:

The question I most want to ask:

Before you finish the conversation, ask:Who should I contact next? Which forms do I need? When should I follow up?

My next step / person to contact:

Follow-up date:

Family resource guide
Contacts to keep close

Georgia · Support directory

People and places
that can help.

Family support

Parent to Parent of Georgia

Family connections, information and training for parents of children and young adults with disabilities.

Rights & advocacy

Georgia Advocacy Office

Contact a resource advocate about disability rights, access to services, abuse or neglect.

Community & public policy

Georgia Council on
Developmental Disabilities

Advocacy opportunities, inclusion initiatives and information about disability policy.

Dental care

DDD Foundation

Specialized dental care for people with developmental disabilities. Call about becoming a patient.

Know your rights: read the Universal Declaration of Human Rights at un.org.

Help that can't wait

Immediate danger

Call 911

Police, fire or a serious medical emergency.

A crisis in Georgia

1-800-715-4225

Georgia Crisis & Access Line (GCAL) · 24/7.

Emotional support

Call 988 or text 988

Suicide & Crisis Lifeline · Free, confidential, 24/7.

Crisis information: 911.gov · dbhdd.georgia.gov · 988lifeline.org