Support Coordination in Georgia since 2007
People are our first priority.
At Professional Case Management Services of America, Inc. (PCSA), the people we serve receive services that respect their dignity and protect their health and safety.
- Medicaid waivers
- NOW & COMP
- DBHDD regions
- 3, 4 & 5
- People served
- ~3,000
You
- Your coordinator
- Your plan
- Health & safety
- Community
- Providers
- Family
How can we help?
Our business
(01)Determined to ensure every voice is heard in Georgia.
We established our agency so individuals with developmental disabilities receive services that let them live the lives they desire, on their own terms, not a life chosen for them by others.
- Year established
- 2007
- Individuals served (approx.)
- 3,000
- Counties in Regions 3, 4 & 5
- 64
- Offices: Valdosta & Tucker
- 2
Our approach
(02)The person is always the focus of what we do.
PCSA works to build natural supports through community involvement, to ensure quality of care, and to listen to each individual's wants and needs.
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01
Dignity & respect
Every person we serve receives services that respect their dignity.
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02
Health & safety
Services that protect your health and safety.
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03
Natural supports
Built through involvement in your community.
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04
Quality of care
We work to ensure the quality of the care you receive.
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05
We listen
To each individual's wants and needs.
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06
Person-centered approach
Your choices, goals and dreams guide everything we do.
What we do
(03)The role of our Support Coordinators.
Explore each part of the role to see how we help with planning, providers and everyday support.
- 01 Have a personal relationship with the people we serve.
- 02 Help the people we serve make informed decisions.
- 03 Assure individual choices are honored.
- 04 Develop an Individual Service Plan around your goals.
- 05 Interact with providers to ensure individual needs are being met.
- 06 Monitor each individual's ongoing needs and ensure quality of services.
- 07 Maximize the health and safety of the people we serve.
Ready to meet your Support Coordinator?
Request servicesMission & values
(04)What guides our care
To respect the personal choice and dreams of the people we serve, and advocate providing them opportunity to pursue success in their chosen community.
Our values
PCSA strives to empower people to achieve their personal goals and fulfill their dreams.
About PCSAThe tools we use
- Compassion
- Partnerships
- Person-centered practices
- Team-based management
Our service area
(05)Find PCSA in your community.
Support Coordination in 64 Georgia counties, with offices in Tucker and Valdosta.
Explore the regions we serve
- Region 03Metro Atlanta6 counties
- Region 04Southwest Georgia24 counties
- Region 05Southeast Georgia34 counties
Coverage follows Georgia DBHDD region boundaries.